Gardner B
STEPHENS CITY, VA | 2017 GMC Acadia LimitedApril 2, 2026
All went well with my March 26th service appointment. Throughout my 13 years of living in the Winchester, VA area Kerns has sold me and serviced two Acadias. My expectations of the GMC products and Kerns' service have been met 100 percent.
GB Bates
Response from Kern Motor Company
April 3, 2026Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
James V
STEPHENS CITY, VA | 2026 GMC TerrainMarch 30, 2026
Service completed as requested
Linda B
WINCHESTER, VA | 2025 Buick Encore GXMarch 25, 2026
Service was on time, goood quality. Friendly cashiers
Response from Kern Motor Company
March 26, 2026Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Robert C
MARTINSBURG, WV | 2026 GMC CanyonMarch 23, 2026
Great dealership, great people working there.
Response from Kern Motor Company
March 24, 2026Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Erika S
WINCHESTER, VA | 2026 GMC CanyonMarch 23, 2026
Friendly, comfortable atmosphere.
Response from Kern Motor Company
March 24, 2026Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kern Motor Company. If you have any further questions, please give us a call. We're always happy to help!
Nicole C
WINCHESTER, VA | 2019 Buick EncoreMarch 17, 2026
The service team was very professional and the communication was excellent. They explained everything clearly and the repairs were done in a timely manner. Kyle and Debra were especially helpful and kind.
Response from Kern Motor Company
March 18, 2026Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Kiera M
ALEXANDRIA, VA | 2026 Buick EnvistaMarch 16, 2026
I had an amazing experience with the entire team, especially with Rhonda, Mike, and the technology person, apologies as I forgo his name.
Response from Kern Motor Company
March 17, 2026Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
David R
WOODSTOCK, VA | 2023 GMC AcadiaMarch 16, 2026
Excellent service.
Response from Kern Motor Company
March 17, 2026Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kern Motor Company. If you have any further questions, please give us a call. We're always happy to help!
Everette M
FRONT ROYAL, VA | 2026 Buick EnvisionMarch 13, 2026
My wife and I were very impressed with the way we were treated by the entire staff of the dealership, especially Rhonda, the salesperson we dealt with. They were professional and extremely knowledgeable and able to answer all questions we had. Rhonda treated us with respect and by the time we left the dealership, we felt more like family and a friend vice just a customer.
Response from Kern Motor Company
March 14, 2026Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
David M
MOOREFIELD, WV | 2026 Buick EnclaveMarch 3, 2026
a excellent group of people all around. This is our third Buick and the service keeps getting better. Hats off to Cole and the young man who showed us how to use the bells and whistles. We cannot thank you enough for your great service. We will highly recommend you.
Response from Kern Motor Company
March 4, 2026Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
