
Brad M
WINCHESTER, VA | 2021 GMC AcadiaMay 31, 2023Timely service and even did a warranty repair while thereResponse from Kern Motor Company
June 1, 2023Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!Donald K
RIDGELEY, WV | 2023 Buick EnclaveMay 31, 2023While my wife and I were experiencing some medical problems, Kern motor and their staff were flexible in meeting our needs. That speaks volumes about the positive nature of their business. It was greatly appreciated.Response from Kern Motor Company
June 1, 2023Hello, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!Mariland L
KEARNEYSVILLE, WV | 2018 GMC AcadiaMay 22, 2023the oil change and tire rotation was completed in a timely manner. I have always been treated in a courteous manner.Response from Kern Motor Company
May 25, 2023Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.Lenore R
STEPHENS CITY, VA | 2023 Buick Encore GXMay 21, 2023Very pleasant, Chris was very informative regarding the auto he was selling. I am very pleased.Response from Kern Motor Company
May 24, 2023Thank you so much for taking the time to let us know how pleased you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!Benjamin F
WOODSTOCK, VA | 2022 GMC 1500 SierraMay 17, 2023Superb staff and welcoming experience. Rhonda was very helpful and informative. Christian is extremely knowledgeable and did a superb job explaining all aspects of the truck to me. Kevin is friendly, straightforward and supportive of the needs of the customer. The business and closing meeting was effortless and each element of the purchase and options was fully and clearly explained.Response from Kern Motor Company
May 19, 2023We're glad to hear you found our staff was very helpful and informative! We sincerely thank you for the positive review, and look forward to seeing you again soon!Carl M
WINCHESTER, VA | 2015 GMC 2500HD SierraApril 26, 2023I thought the cost for an oil change and fuel filter replacement was astronomical. Vehicle was ready on time.Response from Kern Motor Company
May 2, 2023Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.Darrell D
WINCHESTER, VA | 2017 Buick EnclaveApril 21, 2023LOVE ❤️ MY KERN EMPLOYEES!!!Response from Kern Motor Company
April 24, 2023We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.Almaris C
WINCHESTER, VA | 2020 GMC AcadiaApril 20, 2023Kind and knowable staff. Everything was explained and work completed prior to the timeframe provided.Response from Kern Motor Company
April 23, 2023Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!Austin N
NORFOLK, VA | 2023 GMC Yukon XLApril 18, 2023Second to none experience. Rhonda was A+ at her professionalism, and commit to excellent service.Response from Kern Motor Company
April 22, 2023Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!Robin W
WINCHESTER, VA | 2023 GMC YukonApril 18, 2023AwesomeResponse from Kern Motor Company
April 22, 2023Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!