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Daniel H
ROMNEY, WV | 2021 GMC TerrainSeptember 22, 2021Everything was greatResponse from Kern Motor Company
September 23, 2021Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!Todd S
CROSS JUNCTION, VA | 2014 Chevrolet EquinoxSeptember 19, 2021They took the time to diagnose additional wiring problems that I was not aware of, and contacted me so I could make the decision about the repairs.Response from Kern Motor Company
September 22, 2021Hi, thank you so much for your high rating. We hope to see you soon!Daniel K
ARTHUR, WV | 2021 Buick Encore GXSeptember 18, 2021We did not have to go looking for help. Rhonda came out promptly to speak with us . Everyone was very helpful and courteous. In fact there were many familiar faces that had been at a rival dealership. They seem like one big family at Kern Motor Co. and we would recommend them to our friends.Response from Kern Motor Company
September 21, 2021We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!Dewey C
FRONT ROYAL, VA | 2021 GMC YukonSeptember 17, 2021Just greatResponse from Kern Motor Company
September 20, 2021Hi, thank you so much for the positive review! We look forward to your next visit! Take care!Angela F
WINCHESTER, VA | 2014 Chevrolet TraverseSeptember 15, 2021Happy with service received Thank youResponse from Kern Motor Company
September 18, 2021Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!Brian R
AUGUSTA, WV | 2013 Buick LaCrosseSeptember 13, 2021It was a smooth process they ordered the parts for my recall when the parts came in they call and scheduled an appointment. They installed everything and was all completely within a couple of hours!Response from Kern Motor Company
September 16, 2021We want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!Jeffrey M
STEPHENS CITY, VA | 2016 Buick EnclaveSeptember 12, 2021Was pleasantResponse from Kern Motor Company
September 16, 2021Hi, thank you for the high star rating! If you're ever in need of more help, please let us know!Mark F
STEPHENSON, VA | 2020 GMC CanyonSeptember 11, 2021Quick,courteous and on time. Tech knew what he was doing and explained that he reset all the systems on my truck. Will be back. Thanks MarkResponse from Kern Motor Company
September 15, 2021Thanks for highlighting some of our staff who helped make this such a great experience! We will be sure to pass along your compliments to our staff. We are always more than happy to assist you if anything else comes up. Take care!William P
WINCHESTER, VA | 2015 GMC TerrainSeptember 3, 2021The service dept. never called to let me know my car was done, I had to call them and ask if my car was done or not. During the inspection a bulb was needing to be replaced. The service dept. didn't call me and let me know about the bulb. The courtesy shuttle driver was nice and brought me home so I wouldn't have to wait.Response from Kern Motor Company
September 7, 2021Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one.Bonnadean C
WINCHESTER, VA | 2021 Buick EncoreSeptember 1, 2021Great Employees --Courteous And helpfulResponse from Kern Motor Company
September 6, 2021Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!